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CHI 99 : Advance Program
May 15-20, 1999, Pittsburgh, PA USA

Tutorial: 27. Variations on a Theme: Card-Based Techniques for Participatory Analysis and Design

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CHI 99 Conference Office
703 Giddings Ave.
Suite U-3
Annapolis, MD 21401
USA

Tel: +1 410 263 5382
Fax: +1 410 267 0332

Email: chi99-help@acm.org

Monday 09:00 - 17:30.

Daniel Lafreni�re, GESPRO Technologies, Canada
Tom Dayton, Sun Microsystems, USA
Michael Muller, Lotus Development Corporation, USA

Benefits
Provides hands-on experience with three highly user-accessible card-based techniques - CARD, CUTA, and TOD - for participatory analysis, design, and evaluation of systems.

Origins
This tutorial was taught at UPA 98. CARD and TOD were taught at CHI (92-96), UPA (96-98) and other conferences. CUTA has been taught in major corporations and Laval University since 1994.

Features

  • understand issues in participatory work with users and other stakeholders
  • learn how to conduct participatory sessions
  • develop hands-on competence with the three practices
  • learn how to adapt the practices to meet one's own needs
  • understand the diversity of participatory practices, and how to find more information about them

Audience
Intermediate-level tutorial intended for people with some experience in either usability work or software lifecycles.

Presentation
Lecture, demonstration, exercises, and discussion.

Instructors
Daniel Lafreni�re is a usability consultant at GESPRO Technologies. His contracts include task analysis, guidelines, prototyping, evaluating, and integrating user-centered techniques within the software lifecycle. Tom Dayton has invented participatory methods, and has used and taught them in several companies and at several conferences. He is the Senior Usability Engineer in Sun Microsystems Usability Labs and Services. Michael Muller is a researcher at Lotus, working on technological support of human-human collaboration; on analysis, representation, and support of skilled work; and on participatory practices in work contexts.

Related Tutorials


126-04-05
chi99-web@acm.org