See Also
Advance Program table of contents
Sponsors
ExhibitsAll week
Pre-Conference, 15-17 May
Consortia
Tutorials
Workshops
Saturday, 15 May
Sunday, 16 May
Monday, 17 May
Technical Program, 18-20 May
Plenaries
Interviews
Papers
Panels
Demonstrations
Tuesday, 18 May
Wednesday, 19 May
Thursday, 20 May
Other Activities
Speakers
Conference Planner
Management
Usability Engineering
Conference Registration
CHI 99 Conference Office
703 Giddings Ave.
Suite U-3
Annapolis, MD 21401
USA
Tel: +1 410 263 5382
Fax: +1 410 267 0332
Email: chi99-help@acm.org
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Monday 09:00 - 17:30.
Nigel Bevan, Serco Usability Services, UK
Ian Curson, Serco Usability Services, UK
Benefits
Learn a structured approach to user-centered design based on the principles of the forthcoming
International Standard "Human centered design processes for interactive systems" (ISO 13407)
and other associated standards.
Origins
An enhanced version of a CHI 98 tutorial.
Features
- an introduction to user-centered design (UCD)
- how ISO 13407 can be used in conjunction with other standards
- core techniques to support user-centered design
- how to select the right method to assure usability
- receive a copy of the Handbook of User Centered Design
- how to apply new international standards for software quality
Audience
Project managers and business
managers who wish to improve the usability of their systems, IT procurers who wish to ensure their
suppliers have a human-centered design process in place, and human factors consultants and
researchers interested in the practical application of appropriate methods. Some knowledge of
usability is an advantage, but the tutorial is not aimed at experienced usability professionals.
Presentation
Lecture and small group exercises.
Instructors
Nigel Bevan is manager of Serco Usability Services (previously known as NPL Usability Services).
He has a Ph.D. in man-machine interaction, was technical coordinator of the MUSiC project, and
managed EC projects which set up a network of Usability Support Centres around Europe. He is an
active participant in ISO 13407, and is editor of ISO 9241-11, ISO/IEC 14598-1 and ISO/IEC 9126-1.
Ian Curson has a Master's degree in Technical Communication and Human-Machine Interaction. He is a
consultant and trainer, applying UCD methods in industry.
Related Tutorials
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