See Also
Advance Program table of contents
Sponsors
ExhibitsAll week
Pre-Conference, 15-17 May
Consortia
Tutorials
Workshops
Saturday, 15 May
Sunday, 16 May
Monday, 17 May
Technical Program, 18-20 May
Plenaries
Interviews
Papers
Panels
Demonstrations
Tuesday, 18 May
Wednesday, 19 May
Thursday, 20 May
Other Activities
Speakers
Conference Planner
Conference Registration
CHI 99 Conference Office
703 Giddings Ave.
Suite U-3
Annapolis, MD 21401
USA
Tel: +1 410 263 5382
Fax: +1 410 267 0332
Email: chi99-help@acm.org
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Tutorial: 3. Task Analysis Meets Prototyping: Towards Seamless UI Development
Sunday 09:00 - 17:30.
Chris Stary, University of Linz, Austria
Gerrit C. van der Veer, Vrije Universiteit Amsterdam, The Netherlands
Benefits
Gain an in-depth understanding of
user-centered and task-based user
interface analysis, design, and
prototyping from a conceptual and methodological perspective. The two complementary approaches
of Group Taskware Analysis (GTA) and Task Analysis, Design, End User Systems (TADEUS) will be
integrated, based on
a consistent conceptual framework and matching analysis and specification tools.
Origins
New for CHI 99. Both authors
have taught parts of this tutorial in
universities and summer schools,
and for industrial audiences.
Features
- introduction to user-centered system development
- GTA - task analysis for complex systems
- hands-on experience with task modeling from task analysis to task-based design
- TADEUS � task-based design
- task-based prototyping and evaluation
Audience
Beginning developers of interactive
systems will get an introduction to a combination of integrated techniques, while seasoned
professionals will acquire a consistent set of methods
and tools.
Presentation
Lecture-style introductions, small project team exercises, and hands-on experience.
Instructors
Chris Stary is a full professor at the Department of Business Information Systems,
University of Linz. He
developed the TADEUS framework, methodology, and design environment. Gerrit C. van der Veer is a
Reader in Interactive Systems at the Department of Computer Science, Vrije Universiteit,
Amsterdam, and is the originator of the GTA approach.
Related Tutorials
Tutorial: 6. Practical Usability Methods in Web Site Design
Sunday 09:00 - 17:30.
Darren Gergle, Diamond Bullet Design, USA
Tom Brinck, Diamond Bullet Design, USA
Scott Wood, Diamond Bullet Design, USA
Benefits
Learn practical techniques for
designing usable web sites while
meeting tight schedules and working with limited budgets.
Origins
Presented at CHI 98 and User Interface 98.
Features
Integration of usability into the design process in the following areas:
- project management
- requirements analysis
- graphic design and mock-up methods
- user-interface guidelines for the web
- techniques for user testing.
Audience
An introductory course for designers and developers doing web site design who are interested
in incorporating usability methods. Experience browsing and searching the web required.
Presentation
Lectures, small group activities, and
presentation points punctuated with
a large number of web site examples, a variety of project management and design worksheets,
and demonstrations of case studies.
Instructors
Darren Gergle, Tom Brinck, and Scott Wood develop web sites at Diamond Bullet Design.
Darren Gergle has degrees in fine arts and psychology, and has been involved in many
digital media projects at the University of Michigan Museum of Art. Tom Brinck has
Master's degrees in computer science and cognitive psychology, and has done research
in educational software, multimedia, and network services. Scott Wood has a Master's
degree in computer science, and experience with software development and usability consulting.
Related Tutorials
Tutorial: 17. Globalizing Usability Engineering: Current Status in Japan
Sunday 14:00 - 17:30.
Masaaki Kurosu, Shizuoka University, Japan
Benefits
Learn about usability engineering techniques and research findings that have been developed in
Japan. Obtain practical information and insights on how Japanese people feel and react to typical
usability testing procedures.
Origins
New for CHI 99. Based on an established series of seminars presented in Japan.
Features
- understand the Japanese conception of usability and usability engineering
- learn about Japanese research and methods for task analysis
- learn about Japanese adaptations of Heuristic evaluation and Cognitive walkthrough
- examine the Japanese concept of Kansie engineering and research and how these relate to the
emotional aspects of user experience
- learn about techniques for usability testing with Japanese participants
Audience
Practitioners and researchers in usability engineering. No knowledge of the Japanese culture or
language is required.
Presentation
Lecture and demonstrations augmented by video clips.
Instructor
Masaaki Kurosu is currently teaching human interface and usability engineering at the Faculty of
Information of Shizuoka University. His research interests include groupware, the universal
interface, input/output devices, and multimedia interfaces. Previously Dr. Kurosu worked in
the Design Center of Hitachi Ltd., where he initiated research and development in usability
engineering and interaction design methodology. Before that, he worked at the Central Research
Institute of Hitachi Ltd., where he was engaged in the development of the Japanese word
processing system and the LISP programming environment.
Related Tutorials
Tutorial: 19. Programmable User Modeling Analysis in Theory and in Practice
Monday 09:00 - 17:30.
Ann Blandford, Middlesex University, UK
Jason Good, Middlesex University, UK
Benefits
Learn about the theory and practice of cognitive modeling in general, and Programmable
User Modeling Analysis (PUMA) in particular.
Origins
New for CHI 99. Updated from a HCI'98 tutorial.
Features
- a general introduction to cognitive modeling for usability evaluation
- introduction of Programmable User Modeling Analysis
- case studies of usability evaluation using PUMA: a groupware tool and a safety-critical application
- first-hand experience of modeling
Audience
Anyone with a general background in HCI issues and methods, and an interest in cognitive
approaches to usability evaluation. No prior knowledge assumed.
Presentation
Interactive lecture interspersed with practical exercises.
Instructors
Ann Blandford is a Reader in Computing Science and teaches HCI courses at Middlesex University.
She is experienced in software development and usability evaluation. Jason Good is a Research
Fellow at Middlesex University, working with an industrial partner (Praxis Critical Systems Ltd.)
on applying PUMA within ongoing design practice. He has several years of experience in the
software industry and in HCI research.
Related Tutorials
Tutorial: 20. Planning and Implementing User-Centered Design
Monday 09:00 - 17:30.
Nigel Bevan, Serco Usability Services, UK
Ian Curson, Serco Usability Services, UK
Benefits
Learn a structured approach to user-centered design based on the principles of the forthcoming
International Standard "Human centered design processes for interactive systems" (ISO 13407)
and other associated standards.
Origins
An enhanced version of a CHI 98 tutorial.
Features
- an introduction to user-centered design (UCD)
- how ISO 13407 can be used in conjunction with other standards
- core techniques to support user-centered design
- how to select the right method to assure usability
- receive a copy of the Handbook of User Centered Design
- how to apply new international standards for software quality
Audience
Project managers and business
managers who wish to improve the usability of their systems, IT procurers who wish to ensure their
suppliers have a human-centered design process in place, and human factors consultants and
researchers interested in the practical application of appropriate methods. Some knowledge of
usability is an advantage, but the tutorial is not aimed at experienced usability professionals.
Presentation
Lecture and small group exercises.
Instructors
Nigel Bevan is manager of Serco Usability Services (previously known as NPL Usability Services).
He has a Ph.D. in man-machine interaction, was technical coordinator of the MUSiC project, and
managed EC projects which set up a network of Usability Support Centres around Europe. He is an
active participant in ISO 13407, and is editor of ISO 9241-11, ISO/IEC 14598-1 and ISO/IEC 9126-1.
Ian Curson has a Master's degree in Technical Communication and Human-Machine Interaction. He is a
consultant and trainer, applying UCD methods in industry.
Related Tutorials
Tutorial: 25. The Usability Engineering Lifecycle
Monday 09:00 - 17:30.
Deborah J. Mayhew, Deborah J. Mayhew & Associates, USA
Benefits
Learn an engineering process for designing good user interfaces for traditional software and
web applications. This process is a set of usability engineering tasks/techniques with
explanations of when and why to apply them during software development. Discuss the
promotion, establishment, and institutionalization of the Usability Engineering Lifecycle
within software development organizations.
Origins
A CHI "classic" that consistently receives high ratings. Updated to reflect new ideas,
approaches, and methods.
Features
- extracting usability goals from requirements analysis data and using them to drive design
- applying a structured approach to user interface design
- applying iterative evaluation techniques
- integrating the Usability Engineering Lifecycle into software development methodology
- promoting, establishing, and institutionalizing the Usability Engineering Lifecycle in
software development organizations
- applying the Usability Engineering Lifecycle to web development projects
Audience
Development managers, developers responsible for usability, and usability practitioners doing
both traditional software development and web development. Experience with software development
methodologies useful. No prior experience with usability engineering necessary. Experienced and
novice usability practitioners will benefit.
Presentation
Lecture materials supplemented
by instructor's "war stories" and
audience discussion.
Instructor
Deborah J. Mayhew holds a Ph.D. in Cognitive Psychology, and has worked for 21 years in
software development organizations, and for 18 years as a usability engineer. She has authored
and contributed to four books, and has consulted to IBM, AT&T, American Airlines, Ford Motor
Company, and the New York City Police Department.
Related Tutorials
Tutorial: 28. Conceptual Design
Monday 09:00 - 17:30.
Kathy Potosnak, Interface Concepts, USA
Benefits
Learn the purpose and value of conceptual design as the basis for a user interface. You will
see a completed case study and get hands-on experience with a user-centered conceptual design
framework that shows you step-by-step how to create or modify a conceptual design for a product.
Origins
Highly attended at CHI 98, this tutorial has been revised and expanded.
Features
- learn what conceptual design is and why it is important for good user interface design
- understand how an interdisciplinary team starts conceptual design by writing a central
concept, describing users and requirements, and defining user interface objectives and constraints
- create users' object and task models and maps of object and task relationships
- translate object and task models into initial user interface layouts
- assess the effectiveness of results by evaluating them against the objectives
Audience
Everyone who participates in user interface design activities, including developers, user
interface designers, human factors engineers, usability professionals, technical writers, users,
managers, and others. Appropriate for beginners as well as experienced professionals.
Presentation
Lecture with case study followed by demonstration, team exercises, and instructor-led group
activity and discussion.
Instructor
Kathy Potosnak is principal consultant
of Interface Concepts. She developed, refined, and applied this conceptual design framework
during 15 years of experience in the computer industry. She has her Ph.D. in engineering
psychology from Johns Hopkins University, and has published over 30 articles and taught
numerous user
interface design courses.
Related Tutorials
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