See Also
Advance Program table of contents
Sponsors
ExhibitsAll week
Pre-Conference, 15-17 May
Consortia
Tutorials
Workshops
Saturday, 15 May
Sunday: All-at-Once
Monday, 17 May
Technical Program, 18-20 May
Plenaries
Interviews
Papers
Panels
Demonstrations
Tuesday, 18 May
Wednesday, 19 May
Thursday, 20 May
Other Activities
Speakers
Conference Planner
Conference Registration
CHI 99 Conference Office
703 Giddings Ave.
Suite U-3
Annapolis, MD 21401
USA
Tel: +1 410 263 5382
Fax: +1 410 267 0332
Email: chi99-help@acm.org
|
08:30 - 18:00
- Other Activity: CHIkids and childcare
- (Also available Monday,
Tuesday, Wednesday,
and Thursday)
There are two options: the traditional child care option and CHIkids. CHIkids is a place where
kids, adults, and technology come together with common goals and do meaningful things.
The philosophy of the CHIkids program is built around the belief that technology is a tool
to learning. CHIkids is about what can happen when technology is a catalyst. With the tools
of technology, children can be conference reporters, web designers,
multimedia storytellers, software testers, conference attendees, and more!
The innovative CHIkids program has been expanded for CHI 99. CHIkids combines the feeling of
summer camp with the fun of technology, all as a part of the unique conference experience.
This year's CHIkids program will provide kids with new extended opportunities for meaningful
technology experiences.
- The traditional child care option offers children 6 months to 3 years, fun-filled,
developmentally appropriate activities.
- CHIkids provides children 3 to 15 years of age with educational, purpose-driven
technology experiences. Children ages 3 to 7 will use CD-ROMs, test new software, as well as
be provided with a mixture of off-computer activities to complement their technology
experiences. Children ages 8 to 15 will be provided with two main areas of exploration:
creating multimedia stories in the Multimedia Storytelling area and being conference
reporters using desktop publishing tools and the web in the CHIkids Newsroom.
All CHIkids activities will be led by a team of CHI volunteers with experience in technology,
kids, and fun! Assistance will be provided by KiddieCorp, our experienced child care facilitators.
Each day, children will be able to choose among various activities. The registration fee is US$75
per day, and includes lunch, snack, and CHIkids T-shirt. An optional field trip will be offered
for CHIkids, 8 years or older, on Thursday, 20 May.
CHIkids REGISTRATION
For more information, please contact KiddieCorp via email or phone.
Space is limited, and there will be no on-site registration. Therefore, registration will be on a
first-come, first-served basis. A waiting list will be formed if all spaces are filled. Waiting
list registrants will be notified if space becomes available.
For questions about the CHIkids
traditional child care option:
Sue Ann Balogh, KiddieCorp
Email: chikids@kiddiecorp.com
Tel: +1 619 455 1718
Fax: + 1 619 455 5841
5665 Oberlin Drive, Suite 102
San Diego, CA 92121 USA
For questions about the CHIkids
technology option:
Angela Boltman, CHIkids Co-Chair
Email: chi99-kids@acm.org
Tel: + 1 301 484 2157
Fax: + 1 301 405 6707
09:00 - 12:30
- Tutorial: 14. Designing Interfaces for Hand-held Computers
- Philip B. Shoemaker, Palm Computing/3COM, USA
Greg Rosenberg, Palm Computing/3COM, USA
Benefits
Learn the tips and techniques necessary for designing successful pen-based/ mobile applications.
This includes designing for a horizontal product, such as the Palm III, and vertical products,
such as the Symbol SPT 1500.
Origins
New for CHI 99.
Features
- screen layout guidelines
- dialog box guidelines
- localization guidelines
- how hand-held systems differ from desktop system design, and how your design should too
- how to effectively use progressive disclosure
- why it is necessary to save state
- differences between consumer and vertical applications
- effective use of the Internet on hand-held devices
Audience
Everyone who participates in product design activities for hand-held applications,
including user interface designers, developers, managers, usability professionals,
human factors engineers, HCI researchers, technical writers, and others. Appropriate
for beginners as well as seasoned professionals.
Presentation
Brief lecture segments interspersed with several large group, small team, and individual
exercises, and demonstrations.
Instructors
Phillip B. Shoemaker, a development manager at Palm Computing/3Com, is responsible for all
development tools released for the Palm Computing Platform. He has over 10 years experience
designing user interfaces for Sun Microsystems, Tandem Computers, Borland International, and
Symantec Corporation. Greg Rosenberg is a Program Manager at Palm Computing/ 3Com. He is
responsible for the user interface of Palm's Desktop Applications for Windows and Macintosh.
Before
this, he worked on the user interface of various applications, including ACT!, for Symantic
Corporation.
Related Tutorials
- Tutorial: 15. An Introduction to the Java Foundation Classes
- Fintan Culwin, South Bank University London, UK
Benefits
Attendees will gain an initial familiarity with techniques for the usability design of Java
artefacts, and subsequent implementation using the Java Foundation Class (JFC) components.
State Transition Diagram (STD) notation will be introduced to express usability, and a
systematic three-layer architecture model will be used for implementation. The JFC is built
upon the initial Java Abstract Windowing Toolkit (AWT), and provides a larger number of
visually and functionally richer widgets.
Origins
This tutorial is new to CHI, but is developed from tutorials presented at BCS HCI, OOPSLA
and SIGCSE conferences.
Features
- Java's event source/ listener mechanism
- a summary of design notations
- systematic construction of artefacts using three-layer models
- layout design and layout management
- resource management, including internationalisation
- an introduction to the most significant of the JFC components including: labels, buttons,
checkboxes, radio buttons, option menus, lists, scroll bars, canvases, text areas, pop-up menus,
and scroll panes
Audience
Software developers who have a familiarity with C style syntax and semantics, and who wish to
obtain an introduction to Java and the JFC widgets within the context of integrating usability
considerations.
Presentation
The tutorial will be presented as an informal tutorial using HTML slides containing the
artefacts being discussed.
Instructor
Fintan Culwin is a Reader in Software engineering, specializing in
software engineering and HCI, particularly in the integration of
usability considerations in production processes. He has published two
books on Java, and has presented sessions on the web and Java at a
series of international conferences.
Related Tutorials
09:00 - 17:30
- Consortium: Doctoral Consortium
- The CHI 99 Doctoral Consortium is a closed session that provides an opportunity for doctoral
students to explore their research interests in an interdisciplinary workshop with a group of
established researchers. Participants receive feedback on their work and guidance for its
future directions. The Consortium aims to develop a supportive community of scholars and a
spirit of collaborative research. Consortium participants, who represent a wide range of
disciplines within HCI, have been invited on the basis of submissions about their research
projects.
Doctoral Consortium Faculty
- Saul Greenberg, University of Calgary
- Deborah Hix, Co-Chair, Virginia Polytechnic Institute
- Andrew Monk, Co-Chair, University of York
- Lucy Nowell, Pacific Northwest National Laboratory
- Consortium: Senior CHI Development Consortium
- The CHI 99 Development Consortium is called Senior CHI. Its goal is to build bridges
between the CHI community and other groups of professionals who share an interest in
older users. During the Consortium, an interdisciplinary group of participants representing
a wide variety of approaches to
gerontechnology will develop a research agenda for HCI and older users. The International
Society for Gerontechnology is a cooperating society for the Consortium. Participants have
been invited on the basis of position papers submitted to
the Consortium's organizers.
- Tutorial: 3. Task Analysis Meets Prototyping: Towards Seamless UI Development
- Chris Stary, University of Linz, Austria
Gerrit C. van der Veer, Vrije Universiteit Amsterdam, The Netherlands
Benefits
Gain an in-depth understanding of
user-centered and task-based user
interface analysis, design, and
prototyping from a conceptual and methodological perspective. The two complementary approaches
of Group Taskware Analysis (GTA) and Task Analysis, Design, End User Systems (TADEUS) will be
integrated, based on
a consistent conceptual framework and matching analysis and specification tools.
Origins
New for CHI 99. Both authors
have taught parts of this tutorial in
universities and summer schools,
and for industrial audiences.
Features
- introduction to user-centered system development
- GTA - task analysis for complex systems
- hands-on experience with task modeling from task analysis to task-based design
- TADEUS � task-based design
- task-based prototyping and evaluation
Audience
Beginning developers of interactive
systems will get an introduction to a combination of integrated techniques, while seasoned
professionals will acquire a consistent set of methods
and tools.
Presentation
Lecture-style introductions, small project team exercises, and hands-on experience.
Instructors
Chris Stary is a full professor at the Department of Business Information Systems,
University of Linz. He
developed the TADEUS framework, methodology, and design environment. Gerrit C. van der Veer is a
Reader in Interactive Systems at the Department of Computer Science, Vrije Universiteit,
Amsterdam, and is the originator of the GTA approach.
Related Tutorials
- Tutorial: 4. Practical Observation Skills for Understanding Users and Their Work in Context
- Susan M. Dray, Dray and Associates, USA
Benefits
Learn how to plan and carry out observations of users. Heavy emphasis will be placed on practical
steps that will lead to success. You will also practice two types of observations: Naturalistic
Observation and Contextual Inquiry.
Origins
Update of a highly rated tutorial from previous CHIs. Includes additional
exercises and revised materials.
Features
- learn about Structured Observation techniques and how to use them
- learn naturalistic observation, contextual inquiry, usability roundtables, and artifact walkthroughs
- practice doing naturalistic observation and contextual inquiry
- identify next steps for data analysis and use in design
- learn when and how to apply these tools to customer-centered design
Audience
Aimed at practitioners who want to understand how users work in order to do a better job of system
design, including developers, designers, and managers who are responsible for customer needs
analysis or identifying user requirements. Practical solutions and skills will provide
participants with practical tools to use with their own work. This introductory tutorial
is also useful for those experienced with observing users.
Presentation
Lecture, group discussion, and small group hands-on exercises.
Instructor
Susan M. Dray has a Ph.D. in Psychology and has worked as a researcher, manager, and consultant
in the design and use of technology at Honeywell, Inc., American Express Financial Advisors and,
for the past six years, as an independent consultant. She has published numerous articles and is
a Fellow of the Human Factors and Ergonomics Society (HFES).
Related Tutorials
- Tutorial: 5. Innovation in Design: Strategies for Designing Together
- Charles D. Kukla, Compaq Computer Corporation, USA
William L. Porter, Massachusetts Institute of Technology, USA
Thomas Binder, Malm� University College, Sweden
Jacob Buur, Danfoss A/S, Denmark
Benefits
Learn design innovation using a technique called Design Games and a real problem situation.
After experimenting with various design tools and methods, students will reflect, analyze,
and evaluate their work. We will show how participants can create designs that are
communicative and efficient while fostering innovation.
Origins
Based on work at the Space Planning and Organization Research Group (SPORG) at MIT and
the User Centered Design Group at Danfoss.
Features
- learn tools and methods for design innovation
- review the latest research
- develop a theory-based approach
Audience
Anyone working in design.
Presentation
Interactive, including two exercises, group discussion, and case study reviews.
Instructors
Charles Kukla is a usability consultant with over twenty years of design and engineering
experience, combining chemical and mechanical engineering skills with psychology,
anthropology, and learning theory to support the design of systems. William Porter is
the Leventhal Professor of Architecture and Planning at MIT and the Director of the Space
Planning and Organization Research Group (SPORG). SPORG is exploring the interdependence
between physical space and organizational behavior and capability. It draws from the
heritage of the fields of architecture, organizational development, and computational
methods. Thomas Binder is a Research Coordinator in the Space and Virtuality Studio at
Malm� University. Jacob Buur is manager of the User Centered Design Group at Danfoss.
He has won international recognition for his research into the methodological basis for
developing mechatronic products.
Related Tutorials
- Tutorial: 6. Practical Usability Methods in Web Site Design
- Darren Gergle, Diamond Bullet Design, USA
Tom Brinck, Diamond Bullet Design, USA
Scott Wood, Diamond Bullet Design, USA
Benefits
Learn practical techniques for
designing usable web sites while
meeting tight schedules and working with limited budgets.
Origins
Presented at CHI 98 and User Interface 98.
Features
Integration of usability into the design process in the following areas:
- project management
- requirements analysis
- graphic design and mock-up methods
- user-interface guidelines for the web
- techniques for user testing.
Audience
An introductory course for designers and developers doing web site design who are interested
in incorporating usability methods. Experience browsing and searching the web required.
Presentation
Lectures, small group activities, and
presentation points punctuated with
a large number of web site examples, a variety of project management and design worksheets,
and demonstrations of case studies.
Instructors
Darren Gergle, Tom Brinck, and Scott Wood develop web sites at Diamond Bullet Design.
Darren Gergle has degrees in fine arts and psychology, and has been involved in many
digital media projects at the University of Michigan Museum of Art. Tom Brinck has
Master's degrees in computer science and cognitive psychology, and has done research
in educational software, multimedia, and network services. Scott Wood has a Master's
degree in computer science, and experience with software development and usability consulting.
Related Tutorials
- Tutorial: 7. Visual Design for E-Commerce and Performance Tools
- Aaron Marcus, Aaron Marcus and Associates, Inc., USA
Edward Guttman, Aaron Marcus and Associates, Inc., USA
Benefits
- learn terminology, principles, guidelines
- understand current and future trends
- gain practical experience through group exercises
- improve ability to make products easy to learn, use, and enjoy
- discover valuable research issues
Origins
Featured at CHI 90, SIGGRAPH 92-97, HCII 93, 95, and 97, HICSS 90, 92, UPA97
Features
- introduction to user interface (UI)
components and development process steps
- analysis of case studies for actual products
- group icon, dialogue box, and metaphor design/evaluation exercises
- useful for web and non-web applications
Audience
For UI designers and users, graphic designers and visual communicators, software developers,
human factors
specialists, technical documentation
specialists, teachers of UI design,
and managers of UI projects. Little
or no background in UI or visual
design required.
Presentation
Illustrated lectures using computer, slide, and video imagery; case study analyses; group
pen-paper exercises, discussion, and evaluation.
Instructors
Aaron Marcus is president of Aaron Marcus and Associates, Inc. He was a tutorial presenter
to CHI, SIGGRAPH, HCII, HICSS, and UPA. He has written and/or co-authored several books on
visual communication and over 100 articles on metaphor design and visual communication.
Edward Guttman is a designer and analyst with Aaron Marcus and Associates, Inc. He designed
and managed the UI development of SABRE travel applications and Cogito Learning Media's
CD-ROMS about science and math. He received the 1998 Communications Arts Interactive Media
Design Award.
Related Tutorials
- Tutorial: 8. Successful Strategies for Selling Usability into Organizations
- Susan Wolfe, The Hiser Group, Australia
Benefits
Learn techniques for building a case for usability. Selling usability into organizations
involves convincing a range of stakeholders from upper management to end-users, each with
different agendas. Efforts to incorporate usability must consider people, processes, and
tools across an organization, and analyze the needs, objectives, and culture of the business.
Each topic is illustrated with real-world case studies, and participants practice techniques
on a mock organization.
Origins
Presented at CHI 97, CHI 98, Interact'97, BayCHI, and UI'98.
Features
Participants will learn:
- to understand where usability can make a difference to your organization
- to present those opportunities in terms understood by different audiences
- to identify barriers and opportunities which can hinder or support usability initiatives
Audience
Experienced usability professionals, user interface designers, developers, and managers who are
working to improve the acceptance of usability activities within their organizations.
Presentation
Brief presentation, hands-on exercises, and group discussion.
Instructors
Susan Wolfe has fifteen
years experience in human factors. She established and managed the Tandem Computers human
factors department for eight years. Now general manager of Hiser's Sydney office, she consults
in all aspects of user interface design.
Related Tutorials
- Tutorial: 9. Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving
- Thomas T. Hewett, Drexel University, USA
Benefits
Learn the theoretical underpinnings and practical aspects of how people remember and how they solve problems. Gain ideas about how to use that knowledge during product design and how to take advantage of some of the capabilities of your most important interface component: the human mind.
Origins
This "CHI Classic" was a top-rated tutorial at CHI 95, CHI 96, CHI 97, and CHI 98.
Features
- understand intuitively a variety of phenomena through direct, "minds-on" exposure
- learn to avoid some common errors
- develop a basis for making educated design choices when guidelines fail
- relate cognitive phenomena to human-computer interaction
- gain the resources needed for self-directed study in cognitive psychology
- obtain a useful set of teaching materials for cognitive aspects of human-computer interaction
Audience
Interaction designers and developers, and anyone interested in human-computer interaction
and interactive system design who has not done course work in cognitive psychology. Not
intended for the human factors specialist or the individual with extensive training in
psychology or for the person seeking a state-of-the-art literature of the latest research
in cognitive psychology.
Presentation
Interactive presentation and "minds-on" demonstrations.
Instructor
Tom Hewett is Professor of Psychology at Drexel University where he teaches courses on
Cognitive Psychology, Psychology of Human-Computer Interaction, and Problem Solving and
Creativity. He has offered variants of this tutorial to hundreds of interface designers
at both conferences and in-house training sessions.
Related Tutorials
- Tutorial: 10. Techniques for Participatory Design: Brainstorming, Prototyping, and User Observation
- Wendy E. Mackay, Aarhus University, Denmark
Anne-Laure Fayard, EDF, France
Benefits
Learn how to use video as a flexible tool for supporting participatory design. Gain
experience using video to observe users, analyze multimedia data, capture brainstorming
sessions, simulate and test interaction styles, prototype new designs, consider ethical
issues, and present design ideas.
Origins
A new tutorial for CHI 99, variations of this course have been taught to practicing HCI
developers in industry as well as university and master's level students.
Features
- general participatory design techniques
- technical aspects of video
- video observation of users
- video data analysis
- video brainstorming
- video prototyping
- video presentations
- ethics of using video
Audience
Industrial HCI designers and researchers interested in using video to support participatory
design. Basic knowledge of video is useful, but not essential.
Presentation
Lecture, video, demonstrations, hands-on video exercises, and student presentations.
Instructors
Wendy Mackay received her Ph.D. from MIT, and has worked as a designer and manager responsible
for more than 30 multimedia products and the industry's first interactive video computer system.
She has managed multimedia research and development groups at Digital, MIT, and Xerox EuroPARC.
Formerly a Professor at University of Paris-Sud, she is currently a visiting professor at
Aarhus University. Anne-Laure Fayard received her Ph.D. from the University of Paris. She
is currently a research scientist at EDF, where she conducts participatory research using video.
Related Tutorials
- Tutorial: 11. CSCW, Groupware, and Workflow: Experiences, State of the Art, and Future Trends
- Steven Poltrock, The Boeing Company, USA
Jonathan Grudin, University of California Irvine, USA
Benefits
Learn what groupware technologies are being used, what problems people encounter, and
how successes with groupware have been attained. Find out how different disciplines
contribute to the use and design of collaborative systems, and how these technologies
will affect individuals, organizations, and society.
Origins
An update of a highly rated tutorial presented at many CHI and CSCW conferences.
Features
- discover the multi-disciplinary nature of CSCW
- learn about state of the art technologies that support communication,
collaboration, and/or coordination
- understand behavioral, social, and organizational challenges to
developing, acquiring, and using these technologies
- learn development and usage approaches that lead to success
- anticipate future trends in groupware and global social impacts
Audience
Actual and potential users, developers, researchers, marketers, or managers of some
CSCW, groupware, or workflow system. Minimal requirements are a general background
in HCI and experience working collaboratively. Broad knowledge or experience with
collaborative technologies is not expected.
Presentation
Lecture, video, and group discussions.
Instructors
Steven Poltrock introduces, evaluates, and deploys groupware systems that support
information sharing, organizational memory, concurrent engineering, collaborative
authoring, and workflow management. Jonathan Grudin, Editor in Chief of ACM Transactions
on Computer and Human Interaction, has worked as a developer and researcher, and has
published numerous technical and popular articles. Together they have authored several
overviews of CSCW and groupware.
Related Tutorials
- Tutorial: 12. Computer-Human Interaction and Health Care: Opportunities, Roadblocks, Tips, and Tricks
- John W. Gosbee, Michigan State University - Kalamozoo Center for Medical Studies, USA
Benefits
Learn strategies to apply human factors engineering (HCI) to the development of health
care information systems. They will allow you to capitalize on a trend in the healthcare
information system industry towards usable and useful health care information systems.
These improved systems will, in turn, benefit end-users in hospitals, clinics, and other
medical settings.
Origins
"Sold out" at CHI 98. Similar tutorial given at the Human Factors and Ergonomics Society
conference and at customized industry seminars.
Features
- issues in healthcare that impact HCI design
- opportunities and training needed to become a specialist in HCI and healthcare
- barriers to accomplishing HCI activities in healthcare
- practical tips and tricks
- hard-to-find case studies for your arsenal
Audience
Any student, practitioner, or academic who would like to cultivate opportunities in the area
of healthcare information systems -- from computerized records to telemedicine. Appropriate
for HCI personnel working in the medical domain, as well as newcomers to the domain.
Presentation
Comprehensive class exercises will alternate with case studies, including video footage and
pictures of relevant information-rich healthcare settings.
Instructor
For 11 years, John Gosbee has worked with medical software and device companies to change the
way medical systems are designed. He has consulted with the American Medical Association and
the Food and Drug Administration, has published several articles, and has been a speaker at
many companies, industry groups, and professional organizations.
Related Tutorials
- Tutorial: 13. Designing Speech User Interfaces
- Nicole Yankelovich, Sun Microsystems Laboratories, USA
Jennifer Lai, IBM T.J. Watson Research Center, USA
Benefits
Learn how to design an effective speech interface by understanding the challenges and benefits
of using speech technology. Also, learn strategies for designing effective prompts, methods
for handling user and system errors, as well as techniques for providing user feedback.
Origins
An updated version of a highly regarded CHI 98 tutorial.
Features
- basic concepts of speech input (recognition) and output (synthesis)
- examples of speech products and application areas
- design issues that affect both multi-modal and speech-only systems including techniques
for providing user feedback, strategies for designing effective prompts, methods for
handling user and system errors
- user studies that are appropriate at
different stages of a speech
application's life cycle
Audience
Intended for user interface designers and application developers who are interested in
understanding the issues involved in designing effective speech interfaces. No prior
knowledge of speech input or output is assumed.
Presentation
This tutorial uses a combination of lecture and small group exercises. Examples of existing
products and research prototypes, both live demonstrations and recorded audio and video,
are used to illustrate system features and design techniques.
Instructors
Nicole Yankelovich, formerly Principal Investigator of the Speech Applications project at
Sun Microsystems Laboratories, has published numerous papers on user interface design,
speech applications, and hypertext. Jennifer Lai is a Speech Interface designer at IBM
Research. She has published papers on the use of speech in multi-modal systems and the
development of statistical language models, and holds three patents in natural language translation.
Related Tutorials
- Workshop: 1. Basic Research Symposium
- Yvonne Waern, Linkoping University, Sweden
John F. McGrew Pacific Telesis, Shared Services, USA
The CHI Basic Research Symposium presents an opportunity for researchers from
different disciplines to exchange new developments and insights from their own
fields and thereby expand their vision of human-computer interaction. This
two-day event is a cross between a mini-conference and a workshop. Participants
are selected by a program committee that reviews submitted position papers to
bring together a diverse group of researchers with innovative research
underway. The symposium itself includes interactive research presentations,
group discussions around common themes, and small-group break-out activities.
The mission of the CHI Basic Research Symposium is to provide a venue where
researchers conducting ground-breaking, controversial, and emerging research
can discuss that research with a diverse group of peers.
Our vision for this year's Basic Research Symposium is for each participant to
leave with a better understanding of the research methods, goals, and frontiers
of a wider range of HCI disciplines. Each participant should contribute to the
collective understanding and leave with new ideas for conducting, integrating,
and applying research.
The BRS welcomes two types of submissions:
- Position Papers. Up to ten pages introducing your field and your work.
Authors of accepted position papers will be given time to present their work in
an interactive discussion format.
- Position statements. Up to two pages introducing you and your interests.
Contact:
John F. McGrew
Pacific Telesis Shared Services
5850 Las Positas Boulevard
Pleasanton, CA 94588 USA
Tel: +1 925 737 2632
Email: jfmcgre@ptss.com
- Workshop: 2. Interacting With Recommender Systems
- Patrick Baudisch, GMD-IPSI, Germany
Loren Terveen, AT&T Research, USA
Recommender systems automate the process of passing experience from a community
of users to an individual user who is about to make a decision. They support
people in making recommendations and in finding a set of people who are likely
to provide good recommendations for a given person.
This workshop will focus on user and usage aspects of recommender systems. The
workshop will consider, among others, the following issues:
- for which domains and which communities of users are recommender systems appropriate?
- empirical evaluation of deployed systems
- can interest profiles be constructed automatically from implicit input?
- what types of incentives must be provided to motivate users to participate?
- how should recommender systems communicate their results to users?
- privacy aspects
Applicants should send position papers (3-5 pages, preferably in pdf format) to
the organizers, articulating their interests, ideas, and experiences in
recommender systems. Application demonstrations are strongly encouraged. We
welcome people with a variety of insights and perspectives, e.g. HCI,
artificial intelligence, visualization, information retrieval. Participants
will be selected based on their position papers, while seeking to balance the
perspectives and interests of participants. This workshop is limited to 15
participants.
All accepted position papers will be placed on a web site by the organizers.
Participants will be expected to read the position papers of all other
participants prior to the workshop and to prepare a brief presentation of their
own views. Participants will be asked to assist in the preparation of a report
after the workshop.
More information is on the workshop's
web page.
Contact:
Patrick Baudisch
GMD-IPSI
Dolivostrasse 15
D-64293 Darmstadt Germany
Tel: +49 6151 869854
Email: baudisch@gmd.de
- Workshop: 3. Interacting in the Large: Developing a Framework for Integrating Models in HCI
- Eamonn O'Neill, University of London, UK
Hilary Johnson, University of London, UK
Peter Johnson, University of London, UK
Modeling in early HCI concentrated largely on the individual user of a computer
system. HCI has expanded its range of concerns to include the social,
organizational, and environmental setting of interaction between possibly more
than one user and more than one computer. The range of models used in HCI has
correspondingly increased. The workshop objectives are to bring together
researchers and practitioners in order
to produce a shared understanding of what needs to be modeled and of the
problems of integrating diverse models in interactive systems development; to
provide suggestions of how to overcome those problems, and to undertake initial
attempts at an integration of the models in an example domain. This example
shall be provided by the workshop organizers in the form of a scenario of use
in mobile computing. In the weeks before the workshop, the scenario will be
circulated to the accepted participants.
Applicants should send position papers (2-4 pages) articulating the author's
particular interest in the topic of the workshop; the author's background in
modeling; an outline of a modeling approach with which the author has been
associated either as a producer or as a user; and the author's experience with
this approach. We envisage several papers coming out of the workshop which
might comprise a special issue of a journal or an edited book.
Contact:
Hilary Johnson
University of London
Mile End Rd E1UNS UK
Tel: +171 975 5238
Email: hilaryj@dcs.qmw.ac.uk
- Workshop: 4. Research Issues in the Design of Online Communities
- Amy Bruckman, Georgia Institute of Technology, USA
Thomas Erickson, IBM, USA
Wendy Kellogg, IBM, USA
Lee Sproull, Boston University, USA
Barry Wellman, University of Toronto, Canada
Online communities are rapidly becoming a part of how we work, play, and learn.
But how are they designed? What is already known in this emerging field? What
are the key questions for future research? Research in this field is
interdisciplinary, drawing on diverse fields including anthropology,
architecture, computer science, human factors engineering, political science,
psychology, and sociology. This workshop aims to bring people from these
diverse fields together.
Those desiring to participate should submit a position paper:
- summarizing what your research has shown about online communities,
- outlining future directions your research will explore, and
- highlighting a few additional questions that you feel are important to the future of the field.
Papers must be submitted in HTML to asb@cc.gatech.edu. A length of less than
2500 words is suggested. Accepted papers will be posted on a workshop website.
After the workshop, some participants will be invited to expand their papers
into book chapters.
The primary criteria for acceptance are relevance to the topic and soundness of
research methodology. Work of a speculative nature will not be included. We
will also try to ensure that a variety of disciplines are represented.
More information is on the workshop's web page.
Contact:
Amy Bruckman
College of Computing
Georgia Institute of Technology
801 Atlantic Avenue
Atlanta, GA 30332-0280 USA
Tel: +1 404 894 9222
Email: asb@cc.gatech.edu
- Workshop: 5. Designing Electronic Books
- Gene Golovchinsky, FX Palo Alto Laboratory, USA
Cathy Marshall, Xerox PARC, USA
Bill Schilit, FX Palo Alto Laboratory, USA
Science fiction introduced the idea of an electronic book; some early
prototypes showed the potential of such devices; now we have the technology to
implement these ideas. Still missing, however, is a principled look at features
and interaction design that make electronic books usable. Getting the user
interface right is critical. We would like to apply the expertise of the HCI
community to understand the work practices e-books support, and to inform
interaction and user interface design.
This workshop will bring together practitioners, researchers, and designers to
explore the future of electronic books with an emphasis on HCI issues. About
twenty participants will be selected based on two- to four-page position papers
on HCI issues (practical or theoretical) related to e-books. Accepted
participants will be expected to submit longer versions of their papers to
provide more detail. Papers should address one or more of the following issues
slated for discussion at the workshop:
How will e-books fit into existing practices, and how will they change them?
Which activities will benefit from such devices, and which are better left on
paper?
Do e-book features depend on the document genre? Which features are
appropriate for which tasks? Can we identify design guidelines for electronic
books?
Is the book an appropriate metaphor for an electronic book? Does familiarity
with the book outweigh some of its limitations? Can we identify other
appropriate metaphors?
Can we describe the relationship between the form factor of an e-book and its
software interface?
Contact:
Gene Golovchinsky
FX Palo Alto Laboratory, Inc.
3400 Hillview Ave., Bldg. 4
Palo Alto, CA 94304 USA
Tel: +1 650 813 7361
Email: gene@pal.xerox.com
- Workshop: 6. Interacting with Statistics: Designing Interfaces to Statistical Databases
- Michael D. Levi, US Bureau of Labor Statistics, USA
Frederick G. Conrad, US Bureau of Labor Statistics, USA
Suppose you move to a new neighborhood. You might want to know if you should
worry about crime, whether the local schools are good, or whether the drinking
water is clean. In each of these cases the relevant information exists in
statistical data bases (SDBs). Whether a typical information seeker can find
the information, however, is another question.
The purpose of this workshop is to foster the development of better, more
usable interfaces to statistical databases: large, numeric data sets concerned
primarily with social science. We will focus on the HCI problems that are
peculiar to communicating requests for statistical information and presenting
the results in a usable form. The outcome of the workshop will include a
catalogue of HCI problems related to statistical information, a set of
implemented solutions with accompanying commentary, and a set of research
topics.
Workshop participants must have concrete experience developing or evaluating
interfaces to statistical databases. Applicants should send a 3 - 5 page
position paper headed with name and contact information and a one-paragraph
biographical sketch. The paper should summarize the types of statistical data
sets they work with, the type of usability problems their intended audience
typically faces, and one or more useful interfaces they have either designed or
evaluated which attempt to overcome these problems. If possible, please email
the paper using ASCII, HTML, or Microsoft Word.
More information is on the workshop's
web page.
Contact:
Michael D. Levi
US Bureau of Labor Statistics
Room 5890
2 Massachusetts Ave., NE
Washington, DC 20212 USA
Tel: +1 202 606 6100
Email: levi_m@bls.gov
- Workshop: 7. Tool Support for Task-Based User Interface Design
- Birgit Bomsdorf, Universitaet GH Paderborn, Germany
Gerd Szwillus, Universitaet GH Paderborn, Germany
Task analysis and modeling are increasingly accepted as part of the user
interface design process. This approach, referred to as task-based user
interface design, must be supported by adequate tools, which stem from formal
modeling or model-based approaches. The goal of this workshop is to learn more
about these formal methods and the tool support needed when applying task-based
user interface design in practice. We want to bring together researchers and
practitioners to collect, structure, and interrelate work dealing with tools
for task modeling, dialogue modeling, and the transition from task to dialogue
modeling.
The workshop is intended for people from academia and research departments
working, for instance, on model-based user interface design approaches or
design environments, and for user interface designers in software development
companies creating real designs in their everyday work practice. The workshop
will be very interactive with most of the time used for discussion rather than
presentations. Discussion will be encouraged by bringing together diverse
groups such that different viewpoints can be developed and compared.
Participants will be selected based upon position papers addressing the
following two discussion points:
- What formal methods and tool support do we need for task modeling, dialogue
modeling, and the transition from task to dialog modeling?
- How is task modeling used in practice, what is its impact on the design
process, and how can task modeling be further integrated into the design
process?
More information is on the workshop's
web page.
Contact:
Gerd Szwillus
Universitaet GH Paderborn
Fachbereich Mathematik/Informatik
D-33095 Paderborn Germany
Tel: +49 5251 60 6624
Email: szwillus@uni-paderborn.de
- Workshop: 8. Development of an HCI Research Agenda
- Jean Scholtz, National Institute of Standards and Technology, USA
David Novick, European Institute of Cognitive Sciences and Engineering,
France
Ben Shneiderman, University of Maryland, USA
Michael Muller, Lotus Development Corporation, USA
Dan R. Olsen, Jr., Brigham Young University, USA
Cathleen Wharton, US WEST !NTERPRISE, USA
The goals of this workshop are to begin the development of an HCI research
agenda statement, and to create plans for soliciting input from the greater HCI
community, maintaining the agenda, and disseminating the agenda to research and
funding organizations. Our primary objective is to build on previous efforts in
order to develop a research agenda proposal that can be considered for
endorsement by ACM SIGCHI.
Prospective participants are asked to review materials and references available
on the workshop's web site, and submit a position paper identifying both
breadth and depth issues for an HCI research agenda.
Please list:
- the areas you consider most critical and why
- the top five issues in your area of expertise
Issues may include process issues, such as how to connect HCI theory and
practice. Participants will be selected based on the position papers, the need
for participation across the diverse range of subfields that compose the HCI
community, and the need for wide geographical representation.
Prior to the workshop, the organizers will assemble a working list of HCI areas
and issues, which participants will be expected to review in advance of the
workshop.
Contact:
Jean Scholtz
DARPA-IT
3701 North Fairfax Drive
Arlington, VA 22203-1714
Tel: +1 703 696 4469
Email: jscholtz@darpa.mil
- Workshop: 9. Organizing Web Site Information: Principles and Practical Experience
- Kate Dobroth, American Institute for Research, USA
Paul McInerney, IBM, USA
Sharon Smith, Compaq Computer Corporation, USA
As web sites continue to grow in their complexity, one of the most important
usability design decisions in web site design is how to structure the web site
topic hierarchy. If anything is clear about the organization of web sites, it
is that there is no single best way to go about it. Different types of web
sites seem to demand different approaches to organization.
The primary purpose of this workshop is to discuss and develop solutions for
organizing information in web sites taking into account:
- theories about how humans process categories
- solutions arrived in the course of the practice of web site design
We will select 10-20 participants with practical experience in web design
and/or theoretical knowledge in relevant disciplines, e.g. cognitive
psychology, library science, and information retrieval. Applicants should
provide a position paper on their background and information on one or both of
the following:
- Web design experience: describe up to three web sites you helped design or
evaluate and include interesting issues in organization and categorization, as
well as description of the content, size, users, user's tasks, usage patterns,
topic hierarchy, rationale behind the topic organization, pre-design analyses
(if any), and design evaluations (if any).
- Research experience: describe research (including hypotheses and supporting
data) that you have done relevant to web site organization and categorization.
We are especially interested in hearing about research that you have applied to
the design of a site.
More information is on the workshop's
web page.
Contact:
Sharon Smith
Compaq Computer Corporation
550 King Street
Littleton, MA 01460 USA
Tel: +1 978 506 5672
Email: sharon.louise.smith@digital.com
- Workshop: 10. The Hunt for Usability: Tracking Eye Movements
- Keith S. Karn, Xerox Corporation, USA
Steve Ellis, Lucent Technologies, USA
Cornell Juliano, Xerox Corporation, USA
Usability testing methods have not changed significantly since the origins of
the practice. Studies typically measure time on task, success/failure, error
types, etc. Some questions cannot be answered with these techniques. Imagine a
user spending longer than expected looking at a screen without making
appropriate selections. Is the user overlooking the appropriate control or
distracted by another display element? Does the user see the control, but not
comprehend its meaning? User's eye movements can offer additional insight.
Workshop Sub-topics:
1. Incorporating eyetracking in usability tests
- What questions are best addressed with this data?
- How does eye position data fit with other usability data?
- What eye movement measures are useful?
2. Interpreting eye movement data
- How to best process raw data?
- Do measures correspond to cognitive processes?
- Can we interpret data using theories of other disciplines using eye tracking?
3. Resolving technical issues with the eye tracking technology
- Which tracking technology is best?
- What type of calibration process is needed?
- How is the user constrained?
We welcome participation of anyone experienced in usability evaluation or eye
movement research. Participants will be selected based on position statements
that address questions listed in at least one of the three subtopics above, and
a description of your work. Selection criteria are familiarity with the topic
and potential for innovative contributions.
Contact:
Keith S. Karn
Industrial Design/Human Interface Dept.
Xerox Corporation, Mail Stop 0801-10C
Rochester, NY 14623 USA
Tel: +1 716 427 1561
Email: keith.karn@usa.xerox.com
14:00 - 17:30
- Tutorial: 16. Design Issues for Next Generation Interfaces
- Anne Schur, Pacific Northwest National Laboratory, USA
Scott D. Decker, Pacific Northwest National Laboratory, USA
Richard May, Pacific Northwest National Laboratory / University of Washington, USA
Benefits
Gain a better understanding of the directions, issues, and technologies involved in the
development of next generation interfaces (NGI). Experience NGI interface characteristics
through exercises and be provided with effective strategies and techniques to design NGIs.
Origins
Derived from hands-on, real-life application experience gathered together for the first
time for this CHI 99 tutorial.
Features
- identification of the characteristics and needs of NGI
- identification of issues to consider in designing NGI
- discussions of strategies and techniques that can be used to practically design for
the NGI and move current interfaces to the NGI
Audience
Intended for those designing and implementing NGIs for the first time. Knowledge of
human-computer interface design and traditional windows interfaces helpful.
Presentation
Divided into 3 segments: physical interactions, social interactions, and ambient interactions.
Each section will follow the format of lecture, an exercise, and follow-up discussion.
Instructors
Anne Schur has 15 years of experience in the design of human-computer interfaces. Currently
she designs information architectures for web spaces and leads research in NGIs. Scott Decker
is working at Pacific Northwest National Laboratory developing virtual environments,
collaboration tools, and NGIs. Richard May has 12 years of experience working in and
leading research projects in scientific visualization, immersive technologies, video
technologies, and NGIs.
Related Tutorials
- Tutorial: 17. Globalizing Usability Engineering: Current Status in Japan
- Masaaki Kurosu, Shizuoka University, Japan
Benefits
Learn about usability engineering techniques and research findings that have been developed in
Japan. Obtain practical information and insights on how Japanese people feel and react to typical
usability testing procedures.
Origins
New for CHI 99. Based on an established series of seminars presented in Japan.
Features
- understand the Japanese conception of usability and usability engineering
- learn about Japanese research and methods for task analysis
- learn about Japanese adaptations of Heuristic evaluation and Cognitive walkthrough
- examine the Japanese concept of Kansie engineering and research and how these relate to the
emotional aspects of user experience
- learn about techniques for usability testing with Japanese participants
Audience
Practitioners and researchers in usability engineering. No knowledge of the Japanese culture or
language is required.
Presentation
Lecture and demonstrations augmented by video clips.
Instructor
Masaaki Kurosu is currently teaching human interface and usability engineering at the Faculty of
Information of Shizuoka University. His research interests include groupware, the universal
interface, input/output devices, and multimedia interfaces. Previously Dr. Kurosu worked in
the Design Center of Hitachi Ltd., where he initiated research and development in usability
engineering and interaction design methodology. Before that, he worked at the Central Research
Institute of Hitachi Ltd., where he was engaged in the development of the Japanese word
processing system and the LISP programming environment.
Related Tutorials
18:30 - 20:30
- Other Activity: PITT LAB DEMOS
- The School of Information Sciences of the University of Pittsburgh invites you to an evening of
demonstrations including:
- Searching the internet with real-time visualization.
- Exploring virtual worlds based on historically and archeologically authentic sites.
- Visualizing and querying landscapes populated with techological objects.
- Using novel techniques to navigate shared document spaces.�
- Moving comfortably through virtual environments.
- Playing multi-user games that make work fun.
Transportation and Reservations
Transportation will be available at the conference.
For details on activities and reservations, see
www.sis.pitt.edu/~chi99/.
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