See Also
Advance Program table of contents
Sponsors
ExhibitsAll week
Pre-Conference, 15-17 May
Consortia
Tutorials
Workshops
Saturday, 15 May
Sunday, 16 May
Monday: All-at-Once
Technical Program, 18-20 May
Plenaries
Interviews
Papers
Panels
Demonstrations
Tuesday, 18 May
Wednesday, 19 May
Thursday, 20 May
Other Activities
Speakers
Conference Planner
Conference Registration
CHI 99 Conference Office
703 Giddings Ave.
Suite U-3
Annapolis, MD 21401
USA
Tel: +1 410 263 5382
Fax: +1 410 267 0332
Email: chi99-help@acm.org
|
08:30 - 18:00
- Other Activity: CHIkids and childcare
- (Also available Sunday,
Tuesday, Wednesday,
and Thursday)
There are two options: the traditional child care option and CHIkids. CHIkids is a place where
kids, adults, and technology come together with common goals and do meaningful things.
The philosophy of the CHIkids program is built around the belief that technology is a tool
to learning. CHIkids is about what can happen when technology is a catalyst. With the tools
of technology, children can be conference reporters, web designers,
multimedia storytellers, software testers, conference attendees, and more!
The innovative CHIkids program has been expanded for CHI 99. CHIkids combines the feeling of
summer camp with the fun of technology, all as a part of the unique conference experience.
This year's CHIkids program will provide kids with new extended opportunities for meaningful
technology experiences.
- The traditional child care option offers children 6 months to 3 years, fun-filled,
developmentally appropriate activities.
- CHIkids provides children 3 to 15 years of age with educational, purpose-driven
technology experiences. Children ages 3 to 7 will use CD-ROMs, test new software, as well as
be provided with a mixture of off-computer activities to complement their technology
experiences. Children ages 8 to 15 will be provided with two main areas of exploration:
creating multimedia stories in the Multimedia Storytelling area and being conference
reporters using desktop publishing tools and the web in the CHIkids Newsroom.
All CHIkids activities will be led by a team of CHI volunteers with experience in technology,
kids, and fun! Assistance will be provided by KiddieCorp, our experienced child care facilitators.
Each day, children will be able to choose among various activities. The registration fee is US$75
per day, and includes lunch, snack, and CHIkids T-shirt. An optional field trip will be offered
for CHIkids, 8 years or older, on Thursday, 20 May.
CHIkids REGISTRATION
For more information, please contact KiddieCorp via email or phone.
Space is limited, and there will be no on-site registration. Therefore, registration will be on a
first-come, first-served basis. A waiting list will be formed if all spaces are filled. Waiting
list registrants will be notified if space becomes available.
For questions about the CHIkids
traditional child care option:
Sue Ann Balogh, KiddieCorp
Email: chikids@kiddiecorp.com
Tel: +1 619 455 1718
Fax: + 1 619 455 5841
5665 Oberlin Drive, Suite 102
San Diego, CA 92121 USA
For questions about the CHIkids
technology option:
Angela Boltman, CHIkids Co-Chair
Email: chi99-kids@acm.org
Tel: + 1 301 484 2157
Fax: + 1 301 405 6707
09:00 - 12:30
- Tutorial: 30. Distance Learning
- Lisa Neal, EDS, USA
Benefits
Learn what technologies are currently being used for distance learning, and how to select
and deploy them. Also gain insight into fundamentals of how to design and deliver effective
distance learning classes.
Origins
First given at CHI 98, and updated for CHI 99.
Features
- motivations for distance learning
- technologies for supporting asynchronous distance learning, including email and threaded
discussions
- technologies for supporting synchronous distance learning, including audioconferencing,
videoconferencing, data conferencing, chats, and electronic whiteboards
- combining synchronous and asynchronous distance learning technologies
- selection, deployment, and use of distance learning technologies
- how to structure and deliver a distance learning class
- distance learning to deliver HCI education
- case studies including Open University, DigitalThink, University of Phoenix, New School
for Social Research, United Nations, California Virtual University, Western Governor's
University, and EDS
Audience
Educators interested in developing and delivering distance learning classes and managers and
administrators interested in setting up distance learning programs. Experience with course
development or teaching useful. No experience with collaborative technologies necessary.
Presentation
Lecture, discussion, videos, and case studies.
Instructor
Lisa Neal holds a Ph.D. in Computer Science from Harvard University and has been
working with collaborative technologies for eight years at EDS. She piloted a distance
learning program at EDS and has been teaching distance learning classes on HCI and
Collaborative Technologies for four years. She has authored several articles on distance
learning.
Related Tutorials
- Workshop: 7. Tool Support for Task-Based User Interface Design
- Birgit Bomsdorf, Universitaet GH Paderborn, Germany
Gerd Szwillus, Universitaet GH Paderborn, Germany
Task analysis and modeling are increasingly accepted as part of the user
interface design process. This approach, referred to as task-based user
interface design, must be supported by adequate tools, which stem from formal
modeling or model-based approaches. The goal of this workshop is to learn more
about these formal methods and the tool support needed when applying task-based
user interface design in practice. We want to bring together researchers and
practitioners to collect, structure, and interrelate work dealing with tools
for task modeling, dialogue modeling, and the transition from task to dialogue
modeling.
The workshop is intended for people from academia and research departments
working, for instance, on model-based user interface design approaches or
design environments, and for user interface designers in software development
companies creating real designs in their everyday work practice. The workshop
will be very interactive with most of the time used for discussion rather than
presentations. Discussion will be encouraged by bringing together diverse
groups such that different viewpoints can be developed and compared.
Participants will be selected based upon position papers addressing the
following two discussion points:
- What formal methods and tool support do we need for task modeling, dialogue
modeling, and the transition from task to dialog modeling?
- How is task modeling used in practice, what is its impact on the design
process, and how can task modeling be further integrated into the design
process?
More information is on the workshop's
web page.
Contact:
Gerd Szwillus
Universitaet GH Paderborn
Fachbereich Mathematik/Informatik
D-33095 Paderborn Germany
Tel: +49 5251 60 6624
Email: szwillus@uni-paderborn.de
09:00 - 17:30
- Consortium: Doctoral Consortium
- The CHI 99 Doctoral Consortium is a closed session that provides an opportunity for doctoral
students to explore their research interests in an interdisciplinary workshop with a group of
established researchers. Participants receive feedback on their work and guidance for its
future directions. The Consortium aims to develop a supportive community of scholars and a
spirit of collaborative research. Consortium participants, who represent a wide range of
disciplines within HCI, have been invited on the basis of submissions about their research
projects.
Doctoral Consortium Faculty
- Saul Greenberg, University of Calgary
- Deborah Hix, Co-Chair, Virginia Polytechnic Institute
- Andrew Monk, Co-Chair, University of York
- Lucy Nowell, Pacific Northwest National Laboratory
- Consortium: Senior CHI Development Consortium
- The CHI 99 Development Consortium is called Senior CHI. Its goal is to build bridges
between the CHI community and other groups of professionals who share an interest in
older users. During the Consortium, an interdisciplinary group of participants representing
a wide variety of approaches to
gerontechnology will develop a research agenda for HCI and older users. The International
Society for Gerontechnology is a cooperating society for the Consortium. Participants have
been invited on the basis of position papers submitted to
the Consortium's organizers.
- Other Activity: Local SIGs Working Meeting
- "THE CHI LOCAL SIG IS THE LIMIT"
OVERCOMING LIMITATIONS TO THE EARLY & ONGOING SUCCESS OF A LOCAL CHAPTER OF SIGCHI
What are the limiting factors to the success of a CHI Local SIG? How can we overcome those limits? What techniques do we have for
identifying and transcending limitations? And just how far can we push those limits? Join representatives of other local CHI chapters --
chartered and prospective, professional and student -- to develop answers to these important questions linked to the theme of CHI 99.
This working meeting will be of value to all of those Local SIGs participating in either (or both) the CHI 97 working meeting (attended by
representatives of 18 Local SIGs from 7 countries) or the CHI 98 working meeting (attended by representatives of 27 Local SIGs from 11
countries), as well as to chartered or prospective Local SIGs -- including student chapters -- that did not exist then or were unable to
participate.
For more information, see
www.well.com/user/riander/chi99-localsigs-wkshp.html.
- Tutorial: 18. Drawing on the Right Side of the Brain
- Brian Bomeiseler, Drawing on the Right Side of the Brain, LLC, USA
Benefits
Learn to draw what you see, rather than what you believe you see, and learn basic strategies
to unlock the visual perceptual mode of thinking.
Origins
This top-rated tutorial from CHI 97 and CHI 98 is a one-day version of Betty Edwards'
renowned drawing course.
Features
- an understanding of the nature of drawing
- basic drawing skills
Audience
Intended for a wide audience.
No previous drawing experience required. In fact, it is designed for
people who believe they cannot draw.
Presentation
Lecture with hands-on drawing exercises.
Instructor
Brian Bomeiseler is an exhibiting New York painter and instructor of drawing. He holds a
bachelor's degree in fine art from the Pratt Institute of New York. His work appears in
the permanent collection of the San Diego Museum of Contemporary Art and in corporate and
private collections worldwide. He has taught with Betty Edwards for over 10 years.
Related Tutorials
- Tutorial: 19. Programmable User Modeling Analysis in Theory and in Practice
- Ann Blandford, Middlesex University, UK
Jason Good, Middlesex University, UK
Benefits
Learn about the theory and practice of cognitive modeling in general, and Programmable
User Modeling Analysis (PUMA) in particular.
Origins
New for CHI 99. Updated from a HCI'98 tutorial.
Features
- a general introduction to cognitive modeling for usability evaluation
- introduction of Programmable User Modeling Analysis
- case studies of usability evaluation using PUMA: a groupware tool and a safety-critical application
- first-hand experience of modeling
Audience
Anyone with a general background in HCI issues and methods, and an interest in cognitive
approaches to usability evaluation. No prior knowledge assumed.
Presentation
Interactive lecture interspersed with practical exercises.
Instructors
Ann Blandford is a Reader in Computing Science and teaches HCI courses at Middlesex University.
She is experienced in software development and usability evaluation. Jason Good is a Research
Fellow at Middlesex University, working with an industrial partner (Praxis Critical Systems Ltd.)
on applying PUMA within ongoing design practice. He has several years of experience in the
software industry and in HCI research.
Related Tutorials
- Tutorial: 20. Planning and Implementing User-Centered Design
- Nigel Bevan, Serco Usability Services, UK
Ian Curson, Serco Usability Services, UK
Benefits
Learn a structured approach to user-centered design based on the principles of the forthcoming
International Standard "Human centered design processes for interactive systems" (ISO 13407)
and other associated standards.
Origins
An enhanced version of a CHI 98 tutorial.
Features
- an introduction to user-centered design (UCD)
- how ISO 13407 can be used in conjunction with other standards
- core techniques to support user-centered design
- how to select the right method to assure usability
- receive a copy of the Handbook of User Centered Design
- how to apply new international standards for software quality
Audience
Project managers and business
managers who wish to improve the usability of their systems, IT procurers who wish to ensure their
suppliers have a human-centered design process in place, and human factors consultants and
researchers interested in the practical application of appropriate methods. Some knowledge of
usability is an advantage, but the tutorial is not aimed at experienced usability professionals.
Presentation
Lecture and small group exercises.
Instructors
Nigel Bevan is manager of Serco Usability Services (previously known as NPL Usability Services).
He has a Ph.D. in man-machine interaction, was technical coordinator of the MUSiC project, and
managed EC projects which set up a network of Usability Support Centres around Europe. He is an
active participant in ISO 13407, and is editor of ISO 9241-11, ISO/IEC 14598-1 and ISO/IEC 9126-1.
Ian Curson has a Master's degree in Technical Communication and Human-Machine Interaction. He is a
consultant and trainer, applying UCD methods in industry.
Related Tutorials
- Tutorial: 21. Using Customer Work Models to Drive Systems Design
- Karen Holtzblatt, InContext Enterprises, USA
Hugh Beyer, InContext Enterprises, USA
Benefits
Learn how to develop work models for representing data from field studies in a form that is
suitable for system design.
Origins
An update of a highly rated tutorial from CHI 95, CHI 96, and CHI 97.
Features
- contextual influence on people in their work environments
- different types of work modeling techniques for representing users' tasks, environments,
communication paths, and organizational culture
- how to drive design from work models
- consolidating work models to reveal common structure, work strategies, intents, and concepts
- techniques to generate, evaluate, and iterate innovative designs from work models
Audience
Anyone interested in customer-centered design, requirements analysis, or tailoring products
and systems to people's work. Especially valuable for those who have experience collecting
field data about users.
Presentation
Lectures, video, demonstrations, and hands-on exercises.
Instructors
The instructors developed Contextual Design, a customer-centered design process that extends
the contextual inquiry data gathering technique. Dr. Holtzblatt originated the Contextual
Inquiry approach to field data collection and pioneered its introduction into working
engineering teams. She has used customer-centered processes to design and evaluate software,
hardware, and business processes. Hugh Beyer has worked in the industry as a programmer,
architect, and consultant. He has designed and developed object-oriented repositories and
integrated CASE systems, and has developed processes for using customer data to drive
object-oriented design.
Related Tutorials
- Tutorial: 22. Web Sites That Work: Designing With Your Eyes Open
- Jared M. Spool, User Interface Engineering, USA
Tara Scanlon, User Interface Engineering, USA
Carolyn Snyder, User Interface Engineering, USA
Benefits
Learn the design factors affecting users' success in finding information on the web.
Examine commercial sites where the authors have performed usability tests. Includes
unpublished results of recent usability tests involving eye-tracking in which users
defined their own tasks.
Origins
Originally presented in CHI 98. Updated with new research results.
Features
- why on-site search engines may hurt
a site's usability, and what might
make them more effective
- importance of links, and factors that contribute to their success
- how to design and conduct usability tests on web sites
- why white space and "readable"
text may damage usability
- why it is impossible to design site
navigation in a vacuum
- page layout factors that make
a difference
Audience
Anyone with experience designing or creating content for a web site, including interface
designers, developers, writers, usability professionals, and marketers. No technical
knowledge necessary. Usability testing experience useful.
Presentation
Lecture/discussion, and numerous examples including screen shots, video, and live demonstrations.
Instructors
Jared M. Spool is founding principal at User Interface Engineering (UIE). He has more than
16 years of experience conducting usability evaluations and is on the faculty of the Tufts
University Gordon Institute. Tara Scanlon is a Principal at UIE where she specializes in
contextual inquiry and low fidelity prototyping techniques. Carolyn Snyder is a Principal
at UIE. She teaches paper prototyping techniques to development teams and facilitates
usability tests.
Related Tutorials
- Tutorial: 23. Java-Based User Interface Design and Development
- Manfred Tscheligi, CURE, Austria
Verena Giller, CURE, Austria
Gernot H�ller, CURE, Austria
Benefits
Learn about the benefits of Java from a user interface designer's viewpoint.
Origins
An updated and enhanced version of the CHI 98 version.
Features
- an overview of the basic concepts of Java
- parts of Java that provide user interface functionality, and their potential for user
interface designers
- what user interface elements are available, and how they should be used
- an overview of Look and Feel in Java, including Java's own cross-platform Look and Feel
- Java within browsers
- numerous examples of running applications
- an overview of available user interface tools and how to choose one
- utilizing JavaBeans components
Audience
User interface designers, user interface programmers, and researchers. Basic knowledge of the
web and some experience with common user interface software concepts is assumed. Java
programming knowledge not required.
Presentation
Lecture segments with numerous examples and a group exercise.
Instructors
Manfred Tscheligi is Professor of Applied Computer Science at the University of Vienna and
director of the Center for Usability Research and Engineering (CURE). Verena Giller is
research associate at the University of Vienna and vice director of CURE. Gernot H�ller
is a research associate at the University of Vienna, and is a user interface engineer at
CURE. CURE is a leading member of the European Usability Support Centres (EUSC), a competency
network in the field of usability engineering. In cooperation with SUN Microsystems, CURE runs
the Austrian Java Competence Center (JCCA).
Related Tutorials
- Tutorial: 24. Visual Literacy for Interface Designers: Tips, Tools, Techniques, and Inspiration
- Suzanne Watzman, Watzman Information Design, USA
Benefits
Learn the principles of visual communication from historical arts and images, visual
communication, and information design. Explore these principles through examples,
exercises, and individual and group activities.
Origins
An update of a highly-rated tutorial from CHI 97.
Features
- understand the principles of visual communication and information design
- learn to differentiate successful and unsuccessful presentations of information
- learn fundamental visual design principles
- learn to create effective visual communication solutions
Participants are strongly encouraged to bring 2-4 printouts of work-in-process for the
tutorial project. For example, bring particularly troublesome interactions, unclear
visual designs or icons, unclear information designs or confusing graphics.
Audience
Anyone who is involved in the design and presentation of visual information, including
designers, software developers, researchers, programmers, interface designers, human
factors specialists, and developers of online information.
Presentation
Interactive lecture, slides, demonstrations, drawing exercises, and guided individual
and group activites.
Instructor
Suzanne Watzman is founder and president of Watzman Information Design. She has 18 years
experience in the areas of visual design of interactive environments, branding and
organizational identity, technical communications, conceptual graphics, and information.
She has taught professional courses on information design at MIT, Massachusetts College
of Art, IBM, Los Alamos National Laboratory, CHI 92, CHI 94, CHI 98, Hypertext, Swiss
Ergonomics Society, and Influent Technologies.
Related Tutorials
- Tutorial: 25. The Usability Engineering Lifecycle
- Deborah J. Mayhew, Deborah J. Mayhew & Associates, USA
Benefits
Learn an engineering process for designing good user interfaces for traditional software and
web applications. This process is a set of usability engineering tasks/techniques with
explanations of when and why to apply them during software development. Discuss the
promotion, establishment, and institutionalization of the Usability Engineering Lifecycle
within software development organizations.
Origins
A CHI "classic" that consistently receives high ratings. Updated to reflect new ideas,
approaches, and methods.
Features
- extracting usability goals from requirements analysis data and using them to drive design
- applying a structured approach to user interface design
- applying iterative evaluation techniques
- integrating the Usability Engineering Lifecycle into software development methodology
- promoting, establishing, and institutionalizing the Usability Engineering Lifecycle in
software development organizations
- applying the Usability Engineering Lifecycle to web development projects
Audience
Development managers, developers responsible for usability, and usability practitioners doing
both traditional software development and web development. Experience with software development
methodologies useful. No prior experience with usability engineering necessary. Experienced and
novice usability practitioners will benefit.
Presentation
Lecture materials supplemented
by instructor's "war stories" and
audience discussion.
Instructor
Deborah J. Mayhew holds a Ph.D. in Cognitive Psychology, and has worked for 21 years in
software development organizations, and for 18 years as a usability engineer. She has authored
and contributed to four books, and has consulted to IBM, AT&T, American Airlines, Ford Motor
Company, and the New York City Police Department.
Related Tutorials
- Tutorial: 26. Information Visualization: Making Information Technology Work
- Stuart Card, Xerox PARC, USA
Stephen G. Eick, Bell Labs, USA
Nahum Gershon, MITRE, USA
Benefits
Participants will gain a working knowledge of techniques, research, and products in the
emerging field of information visualization, applied to large document collections, the
web, and databases.
Origins
This successful CHI 98 tutorial has been revised for CHI 99.
Features
- visualization as cognitive amplification
- perceptual, cognitive, and semiotic principles
- visualization reference model
- visualization techniques in 1D, 2D, 3D, and 4D
- dynamic diagrams, information landscapes, hierarchies, and networks
- interactive visualization and dynamic queries
- overviews, focus, and context
Audience
Professionals with an interest in this emerging field.
Presentation
Lecture and demonstrations along with case studies of web browsing and querying.
Instructors
Stuart Card, a Xerox Research Fellow, manages the User Interface Research group at Xerox
Palo Alto Research Center. He is co-author of the SIGCHI Curriculum Report, and has
instructed four tutorials at CHI and SIGGRAPH. He is the author/editor of Readings in
Information Visualization. Stephen Eick, the Technical manager of the Data Visualization
Research Group at Bell Labs, researches extracting and visualizing latent structure from
large databases (abstract networks, software source code, and text). He presented tutorials
on perception at SIGGRAPH 94, 95, and 96, and a software visualization tutorial at
Visualization 93. Nahum Gershon, a Principal Scientist at The Mitre Corporation,
researches information and data visualization, network browsers, image processing,
and data organization. He explores how knowledge of human perception can be exploited
when designing visualization systems.
Related Tutorials
- Tutorial: 27. Variations on a Theme: Card-Based Techniques for Participatory Analysis and Design
- Daniel Lafreni�re, GESPRO Technologies, Canada
Tom Dayton, Sun Microsystems, USA
Michael Muller, Lotus Development Corporation, USA
Benefits
Provides hands-on experience with three highly user-accessible card-based techniques - CARD,
CUTA, and TOD - for participatory analysis, design, and evaluation of systems.
Origins
This tutorial was taught at UPA 98. CARD and TOD were taught at CHI (92-96), UPA (96-98) and
other conferences. CUTA has been taught in major corporations and Laval University since 1994.
Features
- understand issues in participatory work with users and other stakeholders
- learn how to conduct participatory sessions
- develop hands-on competence with the three practices
- learn how to adapt the practices to meet one's own needs
- understand the diversity of participatory practices, and how to find more information about them
Audience
Intermediate-level tutorial intended for people with some experience in either usability work
or software lifecycles.
Presentation
Lecture, demonstration, exercises, and discussion.
Instructors
Daniel Lafreni�re is a usability consultant at GESPRO Technologies. His contracts include task
analysis, guidelines, prototyping, evaluating, and integrating user-centered techniques within
the software lifecycle. Tom Dayton has invented participatory methods, and has used and taught
them in several companies and at several conferences. He is the Senior Usability Engineer in
Sun Microsystems Usability Labs and Services. Michael Muller is a researcher at Lotus, working
on technological support of human-human collaboration; on analysis, representation, and support
of skilled work; and on participatory practices in work contexts.
Related Tutorials
- Tutorial: 28. Conceptual Design
- Kathy Potosnak, Interface Concepts, USA
Benefits
Learn the purpose and value of conceptual design as the basis for a user interface. You will
see a completed case study and get hands-on experience with a user-centered conceptual design
framework that shows you step-by-step how to create or modify a conceptual design for a product.
Origins
Highly attended at CHI 98, this tutorial has been revised and expanded.
Features
- learn what conceptual design is and why it is important for good user interface design
- understand how an interdisciplinary team starts conceptual design by writing a central
concept, describing users and requirements, and defining user interface objectives and constraints
- create users' object and task models and maps of object and task relationships
- translate object and task models into initial user interface layouts
- assess the effectiveness of results by evaluating them against the objectives
Audience
Everyone who participates in user interface design activities, including developers, user
interface designers, human factors engineers, usability professionals, technical writers, users,
managers, and others. Appropriate for beginners as well as experienced professionals.
Presentation
Lecture with case study followed by demonstration, team exercises, and instructor-led group
activity and discussion.
Instructor
Kathy Potosnak is principal consultant
of Interface Concepts. She developed, refined, and applied this conceptual design framework
during 15 years of experience in the computer industry. She has her Ph.D. in engineering
psychology from Johns Hopkins University, and has published over 30 articles and taught
numerous user
interface design courses.
Related Tutorials
- Tutorial: 29. Designing Hands-Free, Eyes-Free, Silent (or Noisy) Environment, and Accessible Interfaces
- Gregg Vanderheiden, Trace Research and Development Center, USA
Shawn Lawton Henry, Compuware Corporation, USA
Benefits
Understand the issues and strategies for creating interfaces which do not depend on
particular sensory modalities or physical capabilities. Knowledge gained will help
you comprehend related topics, such as the issues of mobile computing and access by
intelligent agents, as well as access by users with disabilities and older computer users.
Origins
New for CHI 99.
Features
- discusses design of eyes-free and limited vision interfaces
- discusses design of hands-free and limited manipulation interfaces
- discusses design of interfaces for silent or noisy environments
- introduces types of disabilities and the accessibility issues that each raises
- explains how research into disability access issues provides insight into
the problems presented by mobile computing and intelligent agents
- presents guidelines for designing interfaces from phones to web pages
- offers a foundation for understanding international accessibility standards
- discusses benefits to all users from incorporation of "access" features.
Audience
Anyone involved in product development, especially mobile or accessible user interface design.
No knowledge of disability or accessibility issues required.
Presentation
Lecture, exercises, demonstrations, video, and case studies.
Instructors
Gregg Vanderheiden, a professor in the Industrial Engineering Department's Human Factors Program,
is Director of the Trace R&D Center at the University of Wisconsin-Madison, and the lead
investigator for the NCSA-PACI Universal Design program. Shawn Lawton Henry is a Senior
Usability Specialist with Compuware Corporation, where she specializes in user interface
standards and accessibility of computer software.
Related Tutorials
- Workshop: 1. Basic Research Symposium
- Yvonne Waern, Linkoping University, Sweden
John F. McGrew Pacific Telesis, Shared Services, USA
The CHI Basic Research Symposium presents an opportunity for researchers from
different disciplines to exchange new developments and insights from their own
fields and thereby expand their vision of human-computer interaction. This
two-day event is a cross between a mini-conference and a workshop. Participants
are selected by a program committee that reviews submitted position papers to
bring together a diverse group of researchers with innovative research
underway. The symposium itself includes interactive research presentations,
group discussions around common themes, and small-group break-out activities.
The mission of the CHI Basic Research Symposium is to provide a venue where
researchers conducting ground-breaking, controversial, and emerging research
can discuss that research with a diverse group of peers.
Our vision for this year's Basic Research Symposium is for each participant to
leave with a better understanding of the research methods, goals, and frontiers
of a wider range of HCI disciplines. Each participant should contribute to the
collective understanding and leave with new ideas for conducting, integrating,
and applying research.
The BRS welcomes two types of submissions:
- Position Papers. Up to ten pages introducing your field and your work.
Authors of accepted position papers will be given time to present their work in
an interactive discussion format.
- Position statements. Up to two pages introducing you and your interests.
Contact:
John F. McGrew
Pacific Telesis Shared Services
5850 Las Positas Boulevard
Pleasanton, CA 94588 USA
Tel: +1 925 737 2632
Email: jfmcgre@ptss.com
- Workshop: 2. Interacting With Recommender Systems
- Patrick Baudisch, GMD-IPSI, Germany
Loren Terveen, AT&T Research, USA
Recommender systems automate the process of passing experience from a community
of users to an individual user who is about to make a decision. They support
people in making recommendations and in finding a set of people who are likely
to provide good recommendations for a given person.
This workshop will focus on user and usage aspects of recommender systems. The
workshop will consider, among others, the following issues:
- for which domains and which communities of users are recommender systems appropriate?
- empirical evaluation of deployed systems
- can interest profiles be constructed automatically from implicit input?
- what types of incentives must be provided to motivate users to participate?
- how should recommender systems communicate their results to users?
- privacy aspects
Applicants should send position papers (3-5 pages, preferably in pdf format) to
the organizers, articulating their interests, ideas, and experiences in
recommender systems. Application demonstrations are strongly encouraged. We
welcome people with a variety of insights and perspectives, e.g. HCI,
artificial intelligence, visualization, information retrieval. Participants
will be selected based on their position papers, while seeking to balance the
perspectives and interests of participants. This workshop is limited to 15
participants.
All accepted position papers will be placed on a web site by the organizers.
Participants will be expected to read the position papers of all other
participants prior to the workshop and to prepare a brief presentation of their
own views. Participants will be asked to assist in the preparation of a report
after the workshop.
More information is on the workshop's
web page.
Contact:
Patrick Baudisch
GMD-IPSI
Dolivostrasse 15
D-64293 Darmstadt Germany
Tel: +49 6151 869854
Email: baudisch@gmd.de
- Workshop: 3. Interacting in the Large: Developing a Framework for Integrating Models in HCI
- Eamonn O'Neill, University of London, UK
Hilary Johnson, University of London, UK
Peter Johnson, University of London, UK
Modeling in early HCI concentrated largely on the individual user of a computer
system. HCI has expanded its range of concerns to include the social,
organizational, and environmental setting of interaction between possibly more
than one user and more than one computer. The range of models used in HCI has
correspondingly increased. The workshop objectives are to bring together
researchers and practitioners in order
to produce a shared understanding of what needs to be modeled and of the
problems of integrating diverse models in interactive systems development; to
provide suggestions of how to overcome those problems, and to undertake initial
attempts at an integration of the models in an example domain. This example
shall be provided by the workshop organizers in the form of a scenario of use
in mobile computing. In the weeks before the workshop, the scenario will be
circulated to the accepted participants.
Applicants should send position papers (2-4 pages) articulating the author's
particular interest in the topic of the workshop; the author's background in
modeling; an outline of a modeling approach with which the author has been
associated either as a producer or as a user; and the author's experience with
this approach. We envisage several papers coming out of the workshop which
might comprise a special issue of a journal or an edited book.
Contact:
Hilary Johnson
University of London
Mile End Rd E1UNS UK
Tel: +171 975 5238
Email: hilaryj@dcs.qmw.ac.uk
- Workshop: 4. Research Issues in the Design of Online Communities
- Amy Bruckman, Georgia Institute of Technology, USA
Thomas Erickson, IBM, USA
Wendy Kellogg, IBM, USA
Lee Sproull, Boston University, USA
Barry Wellman, University of Toronto, Canada
Online communities are rapidly becoming a part of how we work, play, and learn.
But how are they designed? What is already known in this emerging field? What
are the key questions for future research? Research in this field is
interdisciplinary, drawing on diverse fields including anthropology,
architecture, computer science, human factors engineering, political science,
psychology, and sociology. This workshop aims to bring people from these
diverse fields together.
Those desiring to participate should submit a position paper:
- summarizing what your research has shown about online communities,
- outlining future directions your research will explore, and
- highlighting a few additional questions that you feel are important to the future of the field.
Papers must be submitted in HTML to asb@cc.gatech.edu. A length of less than
2500 words is suggested. Accepted papers will be posted on a workshop website.
After the workshop, some participants will be invited to expand their papers
into book chapters.
The primary criteria for acceptance are relevance to the topic and soundness of
research methodology. Work of a speculative nature will not be included. We
will also try to ensure that a variety of disciplines are represented.
More information is on the workshop's web page.
Contact:
Amy Bruckman
College of Computing
Georgia Institute of Technology
801 Atlantic Avenue
Atlanta, GA 30332-0280 USA
Tel: +1 404 894 9222
Email: asb@cc.gatech.edu
- Workshop: 5. Designing Electronic Books
- Gene Golovchinsky, FX Palo Alto Laboratory, USA
Cathy Marshall, Xerox PARC, USA
Bill Schilit, FX Palo Alto Laboratory, USA
Science fiction introduced the idea of an electronic book; some early
prototypes showed the potential of such devices; now we have the technology to
implement these ideas. Still missing, however, is a principled look at features
and interaction design that make electronic books usable. Getting the user
interface right is critical. We would like to apply the expertise of the HCI
community to understand the work practices e-books support, and to inform
interaction and user interface design.
This workshop will bring together practitioners, researchers, and designers to
explore the future of electronic books with an emphasis on HCI issues. About
twenty participants will be selected based on two- to four-page position papers
on HCI issues (practical or theoretical) related to e-books. Accepted
participants will be expected to submit longer versions of their papers to
provide more detail. Papers should address one or more of the following issues
slated for discussion at the workshop:
How will e-books fit into existing practices, and how will they change them?
Which activities will benefit from such devices, and which are better left on
paper?
Do e-book features depend on the document genre? Which features are
appropriate for which tasks? Can we identify design guidelines for electronic
books?
Is the book an appropriate metaphor for an electronic book? Does familiarity
with the book outweigh some of its limitations? Can we identify other
appropriate metaphors?
Can we describe the relationship between the form factor of an e-book and its
software interface?
Contact:
Gene Golovchinsky
FX Palo Alto Laboratory, Inc.
3400 Hillview Ave., Bldg. 4
Palo Alto, CA 94304 USA
Tel: +1 650 813 7361
Email: gene@pal.xerox.com
- Workshop: 6. Interacting with Statistics: Designing Interfaces to Statistical Databases
- Michael D. Levi, US Bureau of Labor Statistics, USA
Frederick G. Conrad, US Bureau of Labor Statistics, USA
Suppose you move to a new neighborhood. You might want to know if you should
worry about crime, whether the local schools are good, or whether the drinking
water is clean. In each of these cases the relevant information exists in
statistical data bases (SDBs). Whether a typical information seeker can find
the information, however, is another question.
The purpose of this workshop is to foster the development of better, more
usable interfaces to statistical databases: large, numeric data sets concerned
primarily with social science. We will focus on the HCI problems that are
peculiar to communicating requests for statistical information and presenting
the results in a usable form. The outcome of the workshop will include a
catalogue of HCI problems related to statistical information, a set of
implemented solutions with accompanying commentary, and a set of research
topics.
Workshop participants must have concrete experience developing or evaluating
interfaces to statistical databases. Applicants should send a 3 - 5 page
position paper headed with name and contact information and a one-paragraph
biographical sketch. The paper should summarize the types of statistical data
sets they work with, the type of usability problems their intended audience
typically faces, and one or more useful interfaces they have either designed or
evaluated which attempt to overcome these problems. If possible, please email
the paper using ASCII, HTML, or Microsoft Word.
More information is on the workshop's
web page.
Contact:
Michael D. Levi
US Bureau of Labor Statistics
Room 5890
2 Massachusetts Ave., NE
Washington, DC 20212 USA
Tel: +1 202 606 6100
Email: levi_m@bls.gov
- Workshop: 11. End-User Programming and Blended-User Programming
- Carol Traynor, St. Anselm College, USA
Howie Goodell, Micrion Corporation, USA
End-User Programming has not met expectations: today's computer world is
dominated by "fatware" programs with hundreds of features, not simple
applications built by the users themselves. Yet, a strange convergence is
occurring between roles of programmers and end-users. Professional programmers
become end users of complex IDEs (Integrated Development Environments)
indistinguishable from tools for non-programmers. A new group we call
"blended-user programmers" has appeared -- professional application experts
without software degrees, e.g. web designers or GUI programmers. Major end-user
applications support a continuum of programming tools; advanced users may move
into these new software careers.
This workshop will re-evaluate insights of classical end-user programming to
understand the converging programming world. Questions it may address:
- What are useful boundaries of "programming" in an environment of check-box customization?
- What are appropriate programming abilities for schoolchildren and adults to learn?
- What are commonalties/differences between new areas of blended-user programming and forms studied earlier?
- What technical and social interactions develop when "real" programmers with computer science degrees work with blended-user programmers?
- Do certificate courses primarily expand blended-user programmers' repertoire of tinkering, or make them more analytical?
Fifteen experts in end-user programming or with psychology and sociology of
programming backgrounds will be selected based on position papers (2-4 pages).
If appropriate, these may be published as a book to inform research and
practice in this emerging area.
More information is on the workshop's
web page.
Contact:
Carol Traynor
St. Anselm College
100 St. Anselm Drive
Manchester, NH 03102 USA
Tel: +1 603 656 6021
Email: ctraynor@anselm.edu
- Workshop: 12. HCI in Domains: Common Ground and Key Differences
- Guy Boy, Eurisco, France
David Novick, Eurisco, France
Cathleen Wharton, US WEST !NTERPRISE, USA
The workshop will discuss HCI approaches, methods, and techniques used in
different domains such as health care, engineering, education, or
entertainment. The main goal is to understand the interaction of domain and HCI
issues. For example, are design guidelines domain-neutral or not?
Our objectives are to produce a categorization of HCI methods and practices
across domains, identifying the type of systems in which a technique is most
useful; the stage of development in which a methodology is appropriate; the
resources needed to conduct an HCI project; and the appropriate measures for
various techniques. We plan to discuss various methods of data collection for
HCI in specific domains that would be of interest to others.
We expect participants to search for common ground across domains, to identify
key differences, and to synthesize new methodologies, where possible.
Participants will be selected on the basis of a 4-5 page position paper
describing their background, a large HCI project in one specific domain, and
the general and domain-specific methods and techniques applied during all
phases of development. Three domains will be chosen for discussion at the
workshop on the basis of participants' statements of experience and interest.
These three domains will be presented on a pre-workshop web site.
Contact:
Guy Boy
Eurisco
4 Avenue Edouard Belin
31400 Toulouse France
Tel: +33 562 17 3838
Email: boy@onecert.fr
- Workshop: 13. Designing the User Interface for Pen and Speech Applications
- David Ferro, Unisys Natural Language Understanding, USA
James A. Larson, Intel Architecture Labs, USA
Sharon Oviatt, Oregon Graduate Institute of Science & Technology, USA
This workshop will bring together a small group of researchers and
practitioners to discuss how to design applications with both a verbal user
interface (the user hears and speaks to the application) and a visual user
interface (the user draws/writes and sees the application). Our goals are to
better understand the issues that face designers of multimedia interfaces
supporting both visual and verbal interaction styles; to facilitate the
exchange of ideas and information; and to increase communication among the
extremely diverse groups involved in designing multimedia interfaces.
To be selected as a participant in this workshop, e-mail a 3-page paper to the
organizers that describes: (a) an existing or proposed multimedia application
that integrates visual and verbal interaction styles, and (b) brief position
statements relevant to the following workshop topics:
- Identify situations in which combined visual and verbal interaction is
particularly useful, or in which switching between them is desirable
- Identify principles and/or methodologies for designing visual/verbal
human-computer interfaces
- Recommend topics on which
additional research is needed before effective visual/verbal multimedia
interfaces can be designed.
A maximum of 15 applicants will be invited to participate in the workshop based
on their unique insights and the diversity of viewpoints represented.
Contact:
James A. Larson
Intel Architecture Labs
2111 N.E. 25th Avenue
Hillsboro, OR 97124-5961 USA
Tel: +1 503 264 8463
Email: jim.a.larson@intel.com
- Workshop: 14. The UI Design Process: Planning, Managing, and Documenting UI Design Work
- Paul McInerney, IBM Toronto Laboratory, Canada
Rick Sobiesiak, IBM Toronto Laboratory, Canada
This workshop will examine best practices for managing and documenting the
external aspects of UI design work. Participants will have an opportunity to
share lessons learned, discuss published literature, and identify issues that
remain unresolved. The following is a preliminary list of discussion topics:
dividing the UI design process into stages; division of labor amongst team
members; design change management; approaches to holding design reviews; UI
design process maturity levels; the role of guidelines; dealing with
implementation issues; documenting UI specifications.
The workshop will consist of 10-20 participants, each with project experience
as a lead UI designer or UI team lead. We will seek to obtain a representation
of various disciplines (e.g., human factors, graphic design, programming) and
different project types (e.g., large vs. small projects, products vs. custom
applications vs. component development). Participants will be selected based
on submissions that consist of the following: summary of UI design experience
(including role and project type), a specific case study experience or position
related to at least two of the workshop topics identified above, and any
proposed new discussion topics. The case study should include: 1) background on
the project and the participant's role; 2) noteworthy UI design techniques or
practices; and 3) discussion points. Discussion points could include: lessons
learned, issues for further work, and related approaches.
More information is on the workshop's web page.
Contact:
Rick Sobiesiak
User-Centered Design
IBM Toronto Laboratory
1150 Eglinton Avenue East
North York, Ontario M3C 1H7 Canada
Tel: +1 416 448 3788
Email: ricks@ca.ibm.com
14:00 - 17:30
- Tutorial: 31. Speech User Interfaces for Mobile Devices
- Elisa M. del Galdo, Canon Research Centre, UK
Tony Rose, Canon Research Centre, UK
Benefits
Gain a basic understanding of speech recognition systems and the ways in which speech may be
used to enhance user interfaces. You will be given the opportunity to apply this knowledge
to existing mobile products and devices in a practical exercise.
Origins
A new tutorial for CHI 99. A similar tutorial was given by the authors at HCI 98 in Sheffield,
England.
Features
- an explanation of the fundamental concepts in speech recognition
- the costs and benefits of speech user interfaces
- an examination of the interfaces to existing mobile devices
- techniques and guidelines for the design of speech-user interfaces
- practical experience in the application of techniques and guidelines
Audience
Intended for individuals who have some user interface design experience, and are interested
in the design of user interfaces that incorporate speech recognition technology. No knowledge
of speech recognition required.
Presentation
Brief lectures and small-group practical exercises.
Instructors
Elisa M. del Galdo works within the Speech and Language Group at Canon Research Centre Europe,
Ltd., and is responsible for the design and evaluation of speech interfaces for existing
products and new product concepts. She has published extensively on the design and evaluation
of user interfaces, particularly in the area of internationalisation. Tony Rose is a member
of the Speech and Language Group at Canon Research Centre, and is currently working on a
variety of technologies including interface design for information retrieval systems. He
has published widely on speech and language technology.
Related Tutorials
18:00 - 21:30
- Tutorial: 32. Current Issues in Web Design: Building the Network Economy
- Jakob Nielsen, Nielsen Norman Group, USA
Rolf Molich, DialogDesign, Denmark
Bruce "Tog" Tognazzini, Healtheon, USA
Benefits
Attendees will understand current trends on the web and their impact on changing web design requirements.
Origins
A sequel to a highly popular CHI 98
tutorial. 100% new content.
Features
Topics that are of current interest at the time of the conference, possibly including:
- strategies for new media usability; to portal or not to portal is the intranet question (Nielsen)
- international web usability, presenting data from several large European usability studies (Molich)
- designing web-based applications, with multiple releases of a human resources application (Tognazzini)
Audience
Anybody who architects, designs, or edits a major web site (whether internal or external),
or who is responsible for a company's web marketing or Internet strategy.
Presentation
Lectures supplemented with discussion of current issues raised by the audience (come prepared
with your questions).
Instructors
Jakob Nielsen is a user experience visionary, specializing in web usability, and
co-founder of Nielsen Norman Group. He was formerly a Distinguished Engineer at
Sun Microsystems. He writes the bi-montly Alertbox column at
www.useit.com/alertbox/.
Rolf Molich owns and manages DialogDesign, a usability consultancy in Denmark. He has
recently supervised a number of large scale comparative usability tests of commercial
web sites in order to determine common strengths and pitfalls in design and usability
test process. Bruce "Tog" Tognazzini, formerly a Distinguished Engineer at Sun Microsystems
and Apple Computer's Human Interface Evangelist, is now lead designer at Healtheon, producing
Internet-based healthcare solutions. He writes the monthly AskTog column at
www.asktog.com.
Related Tutorials
18:30 - 22:15
- Other Activity: CMU LAB DEMOS
- Carnegie Mellon's Human-Computer Interaction Institute invites you to an evening of
demonstrations including:
- Interviewing and interacting with a virtual Albert Einstein
- Singing with a computer orchestra that follows your lead in real time
- Searching CNN News broadcasts in the Digital Library using oral,
natural language inquiries
- Experiencing Virtual Worlds, including Spider Man climbing Pittsburgh Skyscrapers
- Exploring Wearable Computers in applications from highway
bridges to airplanes
Transportation and Reservations
Buses will leave the convention center following the Monday afternoon
tutorials. For details on activities and reservations, see
www.cs.cmu.edu/~hcii/chi99cmudemo/.
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